Apple handles all refunds, so to request a refund you just need to follow this link https://support.apple.com/en-us/HT204084 and instructions, and they should get you squared away.
FAQ
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How do I get a refund?
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Why can’t I access my subscription if I already paid?
Sounds like you might just need to restore purchases. On the Demo homescreen, tap the gear icon in the top right and then select “restore purchases”.
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How do I hear my chord progressions together?
Just hop over to 'Lyrics + Structure'. Tape 'Create Song Section' and add the first progression you want to play (and how many times you want it to repeat). Then, tap 'add section' and repeat the steps. Continue until you have all your progressions built into your song. Then hit play!
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How do I save or export my song?
Tap the home icon in the top left of Chords or Lyrics + Structure screen to make sure you're in the project view. Then, tap export in the top right!
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Is the app coming to Android?
Currently, we are not working on Android. However, should there be enough interest in the app overall, we'd love to explore that option in the future.
Contact
Please select what best describes your need...
Request a refund
I tried to buy the half-off subscription after signing up for the 3-day trial
Feature request
Question about functionality
Bug, crashing, or other issue
Business or press inquiry
Apple manages all refunds, transactions and financial data, as your purchase is technically from Apple. So all refunds must be processed by them. They don’t give developers access to any individual transaction data. They understandably do this to protect users, but it unfortunately ties our hands.
That said, Apple has a pretty straightforward process to get your refund and can process very quickly as long as the purchase was relatively recent.
Apple doesn’t allow users to stack promotional periods. So if you attempted this, it likely charged you the full subscription price. The checkout warns of the full price, but it can still be a little confusing. Sorry for any issues or confusion here.
As long as the purchase was made relatively recently, you should be able to get yourself a full refund for the purchase. Follow the link below.